Terms of service

Last updated: October 8, 2026

These Terms of Service ("Terms") govern your use of chuckchilla.com (the "Site") and any purchase from Chill Shop ("we," "us," "our"). By accessing the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.

1. ELIGIBILITY

You must be at least 18, or the age of majority where you live, or have a parent or guardian's permission to use the Site.

2. PRODUCTS AND PRICING

We try to display products, colors, and prices accurately but do not guarantee that descriptions are error-free. Prices and availability may change without notice. If a product is listed at an incorrect price, we may cancel any order placed at that price, even after confirmation, and will refund any payment made.

3. ORDERS

We reserve the right to refuse, limit, or cancel any order for any reason, including suspected fraud, reselling, or errors. An order confirmation email does not mean we have accepted your order; acceptance occurs when the order ships.

4. PAYMENT

You agree to provide current and accurate payment information. You authorize us and our payment processors to charge your payment method for all amounts due, including taxes and shipping.

5. SHIPPING, RETURNS, AND REFUNDS

Shipping, returns, and refunds are governed by our Shipping Policy and Return and Refund Policy, which are part of these Terms. Risk of loss passes to you when we hand your order to the carrier.

6. INTELLECTUAL PROPERTY

All content on the Site, including logos, the names "Chill Shop" and "Chuck Chilla," designs, images, music, and text, is owned by us or our licensors and protected by law. You may not copy, reproduce, or use any of it without our written permission.

7. PROHIBITED USES

You may not use the Site for any unlawful purpose, to infringe anyone's rights, to upload malicious code, to scrape or collect data, or to interfere with the Site's operation. We may suspend or terminate your access for violating these Terms.

8. USER CONTENT

If you send us reviews, comments, photos, or suggestions, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display that content in connection with our business, without compensation to you.

9. THIRD-PARTY LINKS AND SERVICES

The Site may link to or rely on third-party services. We are not responsible for their content, policies, or practices.

10. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.

11. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, ARISING FROM YOUR USE OF THE SITE OR ANY PRODUCT. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow these limitations, so they may not fully apply to you.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Chill Shop and its owners, affiliates, and agents from any claims, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of the Site.

13. DISPUTE RESOLUTION AND ARBITRATION

Please read this section carefully. It affects your legal rights.

(a) Informal resolution: Before filing any claim, you agree to contact us at c.sedghi@gmail.com and try to resolve the dispute informally for at least 30 days.

(b) Binding arbitration: Any dispute that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration will take place in Los Angeles County, California, or by video or phone at your option.

(c) Class action waiver: You and we agree that claims may be brought only on an individual basis, not as a plaintiff or class member in any class, consolidated, or representative action.

(d) Exceptions: Either party may bring an individual claim in small claims court, and either party may seek injunctive relief for intellectual property misuse. Nothing in this section waives any right to seek public injunctive relief that cannot be waived under applicable law.

(e) Opt-out: You may opt out of this arbitration agreement by emailing c.sedghi@gmail.com within 30 days of first accepting these Terms, stating your name and that you opt out.

(f) If any part of this section is found unenforceable, the remainder will still apply, except that if the class action waiver is found unenforceable, the entire arbitration section will be void.

14. GOVERNING LAW

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Subject to the arbitration section, any court action will be brought exclusively in the state or federal courts located in Los Angeles County, California.

15. CHANGES

We may update these Terms at any time by posting the revised version on the Site. Changes apply to orders placed after they are posted.

16. GENERAL

If any provision of these Terms is found unenforceable, the rest remain in effect. Our failure to enforce any right is not a waiver. These Terms, together with our posted policies, are the entire agreement between you and us.

17. CONTACT

Chill Shop

Email: c.sedghi@gmail.com